Shipping
Processing Time
All orders are processed within 1-3 business days after receiving your order confirmation email. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Estimates
Domestic Shipping (United States)
- Standard Shipping (3-7 business days): $5.95 or FREE on orders over $75
- Expedited Shipping (2-3 business days): $12.95
- Priority Shipping (1-2 business days): $19.95
International Shipping
- Standard International (7-14 business days): Starting at $15.95
- Expedited International (5-7 business days): Starting at $29.95
*Please note that international customers may be subject to customs fees, taxes, and duties upon delivery. These fees are not included in the shipping cost and are the responsibility of the customer.*
Tracking Information
You will receive a shipping confirmation email with tracking information once your order has shipped. Please allow up to 24 hours for tracking information to update in the carrier's system.
Address Changes
If you need to change your shipping address after placing your order, please contact us immediately at [your email]. We cannot guarantee address changes once an order has been processed.
Lost or Damaged Packages
August Tenth & Luxe is not responsible for lost or stolen packages confirmed to be delivered to the address provided at checkout. If your tracking information shows that your package was delivered but you haven't received it, please contact your local post office or delivery service first.
For packages damaged during transit, please contact us within 48 hours of delivery with photos of the damaged package and products.
Questions
If you have any questions about our shipping policy, please contact us at [your email].
*This shipping policy was last updated on [current date].*